PRIVATE SERVICE TRAINING MODULES

_ Housekeepers, Household & Estate Managers can receive training workshops and seminars involving interactive participation & discussions at various locations throughout the states.



Here are some of the subjects that we cover in our trainings:

1) Professional Development

1.   Classification & Description of Positions
2.   Resume & Portfolio Preparation
3.   Resources for Finding Work
4.   Grooming & Presentation
5.   Interview Techniques
6.   Negotiating Terms of a Work Agreement
7.   Handling Issues on the Job
8.   Termination Procedures & Starting Over

Training Time - 4 hours

2) Housekeeping

1.  Deep Cleaning  by Surface & Object
2.  Product Use - Toxic vs Non-Toxic Chemicals
3.  Essential Tools For Cleaning

Training Time - 4 hours

3) Organization and Time Management

1.  Creating Daily Assignments
2.  Delineation of Responsibilities
3.  Optimization
4.  Utilizing Manuals &  Planners

Training Time - 4 hours

4) Laundry & Closet Management

1.  Identification of Fabrics & Reading Labels
2.  Washing Regimes
3.   Hand-washing
4.   Drying
5.   Folding Techniques
6.   Ironing Techniques
7.  Closet Management
8.  Packing & Unpacking

Training Time - 4 hours

5) In the Kitchen Basics

1.  Essentials Kitchen Tools
2.  Cooking Methods
3.  Basic Recipes
4.  Table Setting
5.  Serving

Training Time - 4 hours

_6) Private Service: Manners for Success

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1.     Private Service Industry: Main Features
2.     Private Service Employee:  Role Behavior. Why it is important?
3.     Posture, Gait, Facial Expression, Gesture
4.     Physical Distance
5.     Speech, Untouchable Topics & “Sticky Wickets”
6.     Keeping Mental Distance.
7.     Professional Etiquette: Talking to Principal, Meeting Guests, Serving Food and Beverage
8.     Professional Etiquette: Dress Code, Grooming & Personal Hygiene
9.     Professional Etiquette: Negotiations & Discussing Issues
10.  Subordination

Training Time - 6 hours

_7) Management Skills


1.  Relaxation & Finding Your Equilibrium
         a) Alleviating Stress & Balancing your System

2.  Harmonizing Your Left & Right Hemispheres
         a) Stimulating use of brain potential

3. Training Sensitivity
        a) Understanding Differences Between Others
      b) Tuning your Senses
        c) Breaking Barriers & Team Building
         
4.  Role Playing & Discussion
       a) Understanding the functions & dynamics between roles
      b) Facing difficulties, Analyzing Core Problems
        c) Find ways to be more effective

5.  Summary
       a) What are the Main Functions of being a Manager
       b) What are the Primary Mistakes you face as a Manager .
       c) How to make your Management Skills more Effective.


Training Time - 4 hours

8) Knowing Your Principal's Expectations

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1.  Relaxation & Finding Your Equilibrium
         a) Alleviating Stress & Balancing your System

2.  Harmonizing Your Left & Right Hemispheres
         a) Stimulating use of Brain Potential

3. Training Sensitivity
        a) Understanding Differences Between Others
      b) Tuning your Senses
        c) Breaking Barriers & Team Building
      d) Static Improvisation

4.  Silent Connection - High Level of Service

5.  Real Time Mimicry

6.  Role Playing
        a) Situational Play

7.  Discussion and Summary
     

Training Time - 4 hours

9) Understanding Wines


1.      Wine as a Living Entity
2.      Wine Manipulation & Care
3.      Reading & Understanding Labels
4.      Personal Observation of Wine
5.      Improving Gestation Skills
6.      Wine Geography - New vs Old World
7.      Classification of Wines
8.      Understanding Aging of Wines
9.      Wine Storage
10.    Identifying a Damaged Wine

Training Time - 6 hours

10) Creating Luxury Environments


1.  What is the Foundation of a Luxury Environment
2.  Studying Sensations
3.  Identifying the Different Levels of Service
4.  Intangible Aspects of creating a Luxury Ambiance
5.  Reflection and Summary

Training Time - 3 hours

MORE TO COME

We are currently developing more training modules for you!